Today, bots can be found everywhere in the tech space! Before you let your imagination run wild, it’s important to note they aren’t here to cause chaos. Instead, bots (specifical chatbots) are becoming an integral part of recruitment processes.
In actuality, most people, especially younger generations, would prefer to interact with a chatbot at some point in the hiring or customer service process. Millennials and baby boomers are playing a large role in the future of chatbot use. This modern technology is affecting all generations in a good way.
Chatbots have new benefits emerging daily. They are easy to use, save recruiters’ and candidates’ time and can even improve the overall candidate experience. Although the benefits are obvious, not everyone is on board the AI train.
Most people are still afraid that AI will take the human out of Human Resources. This is simply not true! HR still needs the human touch in their more complicated processes. Do you still need some convincing? Use this infographic to discover more facts about chatbots.