A travel business is expanding exponentially and hospitality services tries to meet customer expectations in the highly competitive environments. Hospitality services began to meet the demands of customers by creating a new trend set in 2016, called MICE.
MICE can be abbreviated as Meeting, Incentives, Conferencing, and Exhibitions. The entire infographic describes about the various facilities customers in different hospitality services get from businesses. In the technological stand point, there are four trends, such as, QR Codes, Event Apps, Video Conferencing, and 360 Content Recording.
Technology Trends
QR codes, event apps, video conferencing, & 360-degree Content Recording are the latest technologies adopted by corporate in engaging customers in events.
Most Wanted Corporate Gifts
Technology related eco-friendly and reusable gifts, most popular in 2016, are power banks, rechargeable light torches, reusable conference bags, & water bottles.
Food &Beverages Trends
Street styled food, interactive food stations, simpler & fewer ingredients, smoking & pickling, and wine by the Glass are the evolving food and beverages trends.
Entertainment Trends
Corporate are hiring emerging acts, engaging short set for higher impact, photo booths work, Nostalgic throwbacks are fun, and Getting social attention by custom hashtag for events and shared over social platforms in real time.
MICE effect for the Hotels, F&B & Airlines in 2016
In North America, average daily hotel rate is expected to rise by between 5.2% and 5.9%. Food & Beverage costs with a 2.9% rise year on year. Regional trips within Latin America, and Southeast Pacific could rise by 3% for business class.
Source: theeurope
