In a survey conducted by OnHold company to find the importance of On Hold messaging in business, it was revealed that 85% of individuals utilizing On Hold messaging have added some value to their business and 24% of people said it has helped them in generating some revenue.
Most of users have cited main reasons for using On Hold messaging as it helps them in building image, promotes sales of business products and services, provides callers with interesting information and further prevents the caller hang-ups.
