Employee engagement can have a huge impact on the organizations. Read what actually is employee engagement, its factors, elements and how employee engagement affects the companies in this infographic.
Employee engagement does not refer to employee satisfaction, but it is the emotional commitment of the employee towards the company and its goals.
Factors
Trust : Built by following the promises made.
Maslow’s Hierarchy : Satisfying baseline requirements.
Environmental : Difficult to define reasons such as people working during hard times.
Elements needed
Traditional engagement : Willingness to spend discretionary effort.
Enablement : Having necessary resources to do the job.
Energy : Having employee friendly work environment.
Engaged employees don't just work for earning income or promotion, but they put in sincere efforts for the success of company and are proud to work there.
Having engaged employees results in higher service, increased quality and productivity leading to higher customer satisfaction, which in turn leads to increased sales and higher profits, which leads to higher shareholder returns.