A recent survey has revealed that more than 200 public sector employees are not happy with the existing emergency notification systems. They want the aid of more technologies for disaster communications, should disasters happen and prefer a single platform that can deliver critical data quickly across all possible mediums.
64% believe that government should engage with public across a variety of web-based, social platforms with 24/7 accessibility to information. They want information to be provided in multiple formats such as voice, email, text and social media. Mobile devices are part of public sector emergency communications plan as 78% feel that they would play a dominant role.
58% want government to include social media as a tool for emergency notifications and 96% agree that integration of voice and digital is vital for successful emergency notifications, therefore single platform is the future. Local and state governments should realise that the entire landscape for emergency notification systems is continuing to change and evolve.
Hence, government organizations need to look at systems that have the capability to deliver messages via multiple channels. They can no longer rely on the landlines for message delivery as 65% of public sector employees feel that telephones will soon disappear from daily use.